Create and send a support bundle

1. Create the bundle from Settings -> Encrypted support bundle.
2. Leave the sensitive option off unless named Support staff specifically asks for a database, referenced images, and raw crash minidumps.
3. Review consent, enter the current master password, and save the .rlysupport file.
4. Send it only through the agreed official support channel.
5. Share decryption information separately when Support instructs you.

Nothing uploads automatically. The encrypted bundle is not a normal ZIP and should never be posted publicly.

Related guides

• Create an encrypted support bundle
• Sensitive support data