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Contact Restaurly Support

Use the official Restaurly Support channel shown in the app or supplied with your account.

Include:

  • a one-sentence description of the symptom;
  • exact heading, message, and technical code;
  • date/time, PC and mobile versions, device/OS, and selected role;
  • the last successful action and whether other devices still work;
  • relevant order, payment, table, or print-job IDs; and
  • a privacy-safe screenshot or encrypted support bundle when requested.

Never send account passwords, staff PINs, payment-card data, private keys, raw license/protected-state files, an unencrypted database, or unreviewed log folders.