Collect safe diagnostics

1. Record the exact message, local time, device, role, screen, and last successful action.
2. Reproduce the problem once with synthetic data where possible.
3. On mobile, enable the 30-minute diagnostic mode only when Support asks.
4. On PC, prefer the encrypted support-bundle workflow over sending raw logs.
5. Review screenshots and files for guest, staff, network, billing, and license data before sharing.

Restaurly redacts many sensitive fields, but diagnostics still require an approved support channel and minimum necessary scope.