A kitchen ticket has the wrong items
Kitchen tickets follow the POS station's category filter at order creation.
- Identify the POS name printed on the ticket.
- In the Dashboard, check each ordered item's category.
- Open the POS station and review its category filter.
- Remember that an empty filter selects all categories.
- Overlapping filters intentionally create a ticket for every matching POS.
- A station with no matching items receives no blank ticket.
After correcting routing, create a new training order. Historical tickets and marked reprints keep their original immutable item snapshot.