Paper width or cutting is wrong
Use a training print while changing one printer-profile field at a time.
- Confirm the printer uses the supported 80 mm setup.
- Check Columns and Dots per line against the printer profile.
- Enable Cutter only when the installed printer supports it.
- Save, print a short test document, and inspect wrapping and the final cut.
- Restore the last known working values if the result becomes worse.
Do not assume a completed TCP send proves the paper width, feed, or cutter worked physically.