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A print may be duplicate or uncertain

An Uncertain job means transmission may have started, so Restaurly does not retry it automatically.

  1. Check the physical printer, output tray, and nearby staff.
  2. Match the document type, time, order/payment, and REPRINT marker.
  3. If the original paper exists, do not reprint.
  4. If it is missing or unusable, request Marked reprint once.
  5. Confirm the new job appears separately in the queue.

Never change an old job to Printed or delete it to clean the list. The history explains what Restaurly knew at delivery time.