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A payment cannot be recorded

Do not immediately submit the payment again.

  1. Check payment history and the table first; the original request may already have succeeded.
  2. Refresh the checkout preview.
  3. Confirm the selected quantities are completed and still payable.
  4. For a split payment, reselect only the quantities this guest is paying.
  5. Confirm the displayed currency and total before submitting once.

Restaurly uses a unique payment request identity to make safe replays return the same result, but the operator should still verify history before retrying.

Report the table, time, displayed total/currency, exact message, and whether a payment entry appeared. Never send card data.