The mobile app signed out or the session ended
A session can end deliberately from the Dashboard or when the PC app restarts.
- Read the message and return to startup.
- Confirm the PC app is open and the network is available.
- Ask the administrator whether End session was used for this device.
- Choose the correct role and sign in again.
- Refresh the order or table you were using before repeating an action.
If sign-outs repeat without an administrator action or PC restart, record the times, device, role, and whether other devices stayed signed in.