Login or passcode was rejected

No order data is changed by a rejected login.

1. Return to startup and choose Waiter if you serve guests, or POS / Back of House for a preparation station.
2. Enter the account's numeric ID, not its displayed name.
3. Re-enter the numeric PIN privately.
4. Ask an administrator to confirm the account exists, has the intended role, and has not been removed.
5. If the PIN was changed, use the new PIN and stop repeated guesses.

Do not share another employee's account. If a valid account remains rejected, report the role, displayed account ID, device, time, and app versions without sending the PIN.