The mobile app finds the PC but cannot connect
Discovery worked, so keep the PC and phone on the same network while checking the next message.
- Confirm the PC app has reached its normal Dashboard and is not on activation or recovery.
- Return to startup, choose the role again, and allow one fresh connection check.
- If Restaurly shows update guidance, update the named app before login.
- Confirm the phone's local-network permission remains enabled.
- Ask the network administrator to check narrow private-network firewall rules; do not disable the firewall.
If another Restaurly device connects, note the affected device model, OS, mobile version, time, and exact message for Support.