Resolve a feature not included in your plan
“This feature is not included in the active Restaurly license” means the installed license does not contain that capability. It does not mean your restaurant data was deleted.
Applies to: account holder and PC administrator.
- Open Settings and confirm the installed Plan and feature list.
- Compare the tool with Plans and limits.
- Confirm you are using the intended PC and account.
- If the subscription was recently purchased or changed, check the online account before doing anything to local license files.
- Contact Support for the approved refresh or plan-change path when the online subscription and installed license disagree.
Examples include network ESC/POS printing or manual backup export/restore on a Free trial license, and custom customer-summary branding or multiple-menu management outside Enterprise.
Do not delete license state to force the activation page. A replacement can consume an activation spot, and an unsupported plan switch can replace another live subscription.
Multiple-menu management is available with Enterprise inside Items. On Free trial and Standard, these controls are hidden and waiters use All items. Your custom menus and their previous active selection are retained if you return to Enterprise. See Manage menu items and images.
Integrations such as NTAK, Szamlazz.hu receipts, and USB printing are unavailable product work—not features you can unlock by upgrading.
Continuing after Free trial
Want to keep using Restaurly with a paid plan? Choose your plan and follow the PC activation steps there. Check the new plan in PC Settings after restarting. Keep your restaurant data and use the built-in reactivation steps rather than deleting license files.