Move an order through the kitchen

Practice the shared status flow before using it during a busy service.

Applies to: mobile waiter and POS roles.

1. Create a training order as a waiter.
2. Open it on the matching POS station.
3. Change the item from Created to In progress when preparation begins.
4. Choose Ready to take only when the item is physically ready.
5. Confirm the waiter sees the update.
6. Choose Completed after the restaurant's hand-off step.
7. Use Rejected only when the station cannot prepare the item.

Completed and rejected work is terminal. If an update fails, refresh before tapping again so you do not act on an old state.

Next steps

• Order statuses at a glance
• Full and split payments