Skip to main content

Connect your mobile app to the restaurant

Connect the mobile app to the Restaurly PC over the restaurant's local network.

Applies to: Android, iPhone, waiter, and POS.

Before you begin​

  • Complete first-time setup in the Restaurly PC Dashboard, then keep the PC app open and wait until it has started normally.
  • Connect the phone and PC to the same trusted local network.
  • Have the employee ID and PIN for the role you will use.

Connect​

  1. Open the Restaurly mobile app.
  2. Choose Waiter for guest service or POS / Back of House for a preparation station.
  3. Wait while Restaurly looks for the PC on the local network.
  4. If Restaurly shows an update recommendation, follow the on-screen guidance. Continue only when the installed versions are allowed to work together.
  5. On the login page, enter the employee ID in the field with the `#` icon and the numeric PIN in Pin...
  6. Select Login.

The app checks the PC before showing login. After a successful login it opens the correct waiter or POS home screen and starts live order updates.

Update required

Your phone and PC must use the same current Restaurly data contract. If the app says an update is required, update both applications; do not work around the message with an older client.

What should happen​

A waiter sees Home, Tables, Orders, Settings, and the center `+` button. A POS station sees its filtered order queue.

If it does not work​

  • If discovery ends without reaching login, use Cannot find the restaurant.
  • If login is rejected, confirm the selected role, employee ID, and PIN with an administrator.
  • If login succeeds but live updates are unavailable, work can be refreshed manually; ask the administrator to check the local network before the shift.

Next steps​