Manage the print queue and marked reprints
The PC owns a durable queue for customer, kitchen, and management documents. Jobs can be queued, retrying, completed, failed, or uncertain.
Applies to: PC and administrator.
A failed job was not confirmed as sent. An uncertain job means transmission may already have started, so another copy could duplicate paper output.
Handle an uncertain job
- Inspect the printer and nearby paper first.
- Confirm whether the original document printed completely.
- Correct the network or printer problem.
- Request a replacement only when needed.
Restaurly keeps the original job immutable and labels the replacement as a marked reprint. Do not create a new payment or new order merely to obtain another document.