Review and manage orders
Use Orders to inspect work across the restaurant and correct permitted details from the administrator Dashboard.
Applies to: PC and administrator.
An order records its waiter, table, note, items, quantities, linked choices, and status. Item status changes from waiter/POS devices refresh the Dashboard. The overall order state is derived from its item states: active work takes precedence, while all terminal items close the order.
Before editing, check whether a waiter or POS station is changing the same order. Refresh first, make one deliberate change, and confirm the result on the affected devices.
Rejected or deleted lines remain part of history but are not chargeable. Completed unpaid quantities remain available at checkout even if another order on the table is still active.