Use waiter settings and temporary diagnostics
Open Settings to control the waiter's local appearance and home-screen statistics, review the signed-in name, change the passcode, or log out.
Applies to: mobile app and waiter role.
The same screen provides Check for updates, Report a bug, Get help, and the installed app version. Keep PC and mobile releases compatible.
When Support asks for a short diagnostic capture:
- Select Enable 30-minute diagnostic logging.
- Reproduce only the reported problem.
- Note the approximate time and action.
- Tell Support when the capture is ready.
Diagnostic mode records stable interaction identifiers for 30 minutes. Text fields and entered values are not logged. It turns off automatically; enable it again only if Support requests another capture.
POS settings are similar, but offer Display prices instead of waiter home-screen statistics.