Read print status and request a marked reprint
After a payment, the waiter app can show queued, sending, retryable, printed, uncertain, or failed for the customer summary.
Applies to: mobile app and waiter role.
- Retryable means the PC will try again automatically.
- Printed means the PC sent the summary to the printer.
- Uncertain means transmission may have started before it was interrupted.
- Failed means automatic printing could not complete.
For uncertain, inspect the physical printer before doing anything else. Select Marked reprint only when another copy is needed. The replacement is visibly marked and does not create another payment.
You may also request a marked reprint after printed when the original paper was damaged or lost. Use Dismiss when no action is needed.